Lowest Price Guarantee
We promise we won’t be beaten on price
Whenever you shop with us at Diecast Legends, we want you to know you’re not only receiving high quality product and a great service but also good value.
We try to set competitive prices. However, if you find something at a cheaper price, we’ll not only match it but reduce it by a further £1. If you have already placed your order, and subsequently find it cheaper elsewhere, we’ll credit you the difference plus £1 (up to seven days after despatch).
We try and ensure we remain competitive with all other retailers but cannot monitor prices of all our items on a daily basis due to the number of different products we sell.
If you do find a better price than we offer, please contact us at: firstname.lastname@example.org.
Please include the following details:-
- Your name (and order number if applicable).
- The product price and our product code for the item you are interested in purchasing or have already purchased.
- Weblink to the in-stock product on the competitor's website.
- Details and contact number of the shop or website offering a better price on an in-stock item (you must include complete weblinks).
- If possible, please attach a screen shot of the web page.
We will then do the following within 48 hours Monday-Friday exc. Bank Holidays:-
- Check the pricebeat meets our terms and conditions and is valid
- If Valid we will then send you a specific offer code to use on our website within 2 days of issue that will reduce the price of the item in your basket
If you have already ordered we will reduce your existing order to match the price beat. Make sure you let us know your order number if this is the case.
If your order has already been despatched we will credit your customer account with the difference. You can then use this credit on backorders or future orders. Please call us on 0844 887 8888 or email email@example.com when you would like to use your credit.
Terms and conditions
On eBay or other marketplace type websites, we will only price beat buy it now prices, from registered business sellers. We do not price beat auction or current bid prices or items that have ended.
We can only price beat competitors based in the UK. We cannot beat any overseas sellers or sellers selling in any currencies other than GBP. We cannot match UK sellers listings in currencies other than GBP. We cannot match prices that have been converted to GBP from another currency.
We can only price beat competitors that have the product in stock and available. We cannot price beat sellers selling out of stock products. We cannot offer the lowest price guarantee on pre-orders. We will price beat as soon as items are released but we cannot confirm other vendors’ prices until the item is actually in stock or available.
We can only price beat against prices available to the general public without any additional sign up required. We cannot price beat members only prices and offers.
We will only price beat items like for like. The item on the competitors site must match the product we are selling in model, colour and size.
We cannot beat prices from out of date literature.
Lowest price guarantee cannot be used in conjunction with other promotional offers or diecast club membership.
Lowest price guarantee can only be used by UK customers shipping to a UK address excluding the Channel Islands.
We can only price beat genuine businesses and will not price beat illegal or fake websites.
Before you email us, make sure you have found the best price as we will only price beat an item once.
We will price match up to 7 days after we have despatched your order.
Lowest price guarantee is applied to the total order - The product and the delivery charge. For example if a UK retailer is selling a model car for £25 with free delivery. We will ship the car to you for £24 including delivery. If a competitor is selling a model for £19.99 with £3.95 postage we will ship the item to you for £22.94.
Where an item is being price beaten within an order of multiple items, any non price beaten item’s delivery will be charged at the prevailing rate.
Proof of price is required and this will be checked before the price match is verified.
Your unique price beat discount code will be valid for two days from the time we email it to you and can only be used once by yourself for the product you have specified.